Key Policies

Western Union and its agents will:

  • Not knowingly launder money
  • Not advise customers on how to avoid identification, record keeping or reporting requirements
  • Not process a transaction unless we believe it has a legitimate purpose
  • Comly with the lawsof both countries involved in the transaction
  • Refuse obviously suspicious transactions
  • Not split transactions to avoid government identification and reporting requirements or any Western Union policy
  • Not knowingly record false names or information
  • Not create records
  • Not accept non-cash payments, except as allowed by special agreement with Western Union
  • Cooperate with local regulators and law enforcement bodies
  • Not use consumer information collected for the purpose of managing Compliance or other risks for marketing or any other purpose
  • Maintain records in accordance with the law and Western Union policy