How to Receive Money

Step 1: Visit any Western Union Location

Fill-out the Yellow Form or To Receive Money Form with the following information:

  • The Money Transfer Control Number (MTCN) from your sender's receipt.
  • Sender's first and last names.
  • City and country the money was sent from.
  • The amount that was sent.
  • Your first and last names, address, and telephone number.


  • Step 2: Identify Yourself

    Simply give your identification card.

    List of Acceptable IDs in the Philippines:

  • Passport
  • Driver’s license
  • Professional Regulations Commission (PRC) ID
  • Integrated Bar of the Philippines (IBP) ID
  • National Bureau of Investigation (NBI) clearance
  • Police Clearance Certificate (electronic)
  • Postal ID
  • Voter’s ID
  • Government Service and Insurance System (GSIS) e-Card
  • Social Security System (SSS) card
  • Senior Citizen Card
  • Overseas Workers Welfare Administration (OWWA) ID
  • OFW ID
  • Seaman’s Book
  • Alien Certification of Registration
  • Firearm license
  • Employment ID (Government and Private)
  • Student ID
  • Other IDs issued by the Government and its Instrumentalities (Digitized)


  • For students / minors who are beneficiaries of an OFW and who are not yet of voting age may produce:

  • School ID
  • Birth Certificate


  • For non-ResidentsFor non-Residents

  • Passport
  • Driver’s License


  • Step 3: Sign the Receipt

    Review and sign the receipt that the FLA gives you.

    Step 4: Receive the Money

    The Agent will give you the money that was sent to you with a copy of the receipt and you are on your way.